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About us

Supporting relatives as well as our clients is very important to us particularly where people are dealing with a diagnosis of dementia or a life limiting condition. limiting condition. Sometimes all that is needed is someone to talk to.

Our approach to COVID-19

At Absolute Quality Care we receive daily updates on issues that may affect the health and wellbeing of people who work for us or receive care from our service, these are not limited to the current pandemic.

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What we can offer you

Our services are for anyone who has become unwell or are unable to do some things for themselves, wish to leave residential care or hospital, and get back to their own home, or need a little short term help to ‘get back on their feet’.

We can help you decide what sort of package of care you need to keep you safely at home, and that includes whether your service is commissioned by Newcastle City Council, the Continuing Health Care Team, or privately.

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Our response to COVID-19

Advice for prevention

With COVID and along with any other virus or infections condition the best way to prevent infection and it’s spread is to avoid being exposed to it and to make sure you follow the most up to date guidance. You can help to prevent the spread of any respiratory outbreak by doing the following:

  • Wash your hands often with soap and water for at least 20 seconds;
  • Always wash your hands when you get home or get into work;
  • Use hand sanitiser gel if soap and water are not available;
  • Cover your cough or sneeze with a tissue, then throw the tissue into an enclosed bin straight away, or sneeze into the bend of your elbow, then wash your hands;
  • Avoid close contact with persons who have respiratory illness symptoms;
  • Avoid touching your eyes, nose and mouth with unwashed hands;
  • Clean and disinfect frequently touched objects and surfaces;
  • If you are unwell, stay at home and contact 111;
  • If you are asked to self-isolate please follow the most up to date advice;
  • If a member of staff has a positive confirmed diagnosis of Coronavirus we will prepare a list of all clients and staff that person has been in contact with in the previous 14 days and report this via the Government website www.gov.uk/corona

Recruitment and training

Working in care is a vocation not just a job – you can contact us through the website, call in at our offices at Fenham Hall Studios, Fenham Hall Drive, Newcastle, NE4 9YH, or telephone 0191 9178988.

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